When we had our fire on April 22, I was upset and at a loss for what to do. When I talked to our insurance agent, they told me to call you. That was the best advice I could have gotten. You were sympathetic and ready to lend a hand. You knew all the answers and were willing to take care of everything. I can’t tell you what a relief it was to be able to hand a problem over to someone who knew what to do. You were true to your promises.
